Terms of Service
These Terms of Service ("Terms") govern your access to and use of the IntelMS website and the IntelMS construction project intelligence service (together, the "Service"), provided by IntelMS, operated by Pfitztech Contracting Ltd. ("we," "us"). By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
IntelMS answers questions about your construction project documents — drawings, specifications, RFIs, submittals, change orders, schedules and contracts — and returns grounded answers with citations, plus optional draft email replies. Answers are produced from the documents you provide.
2. Eligibility & accounts
You must be at least 18 and able to form a binding contract. You are responsible for your account credentials and for activity under your account, and for ensuring your authorized users comply with these Terms.
3. Subscriptions, billing & trials
- Plans & pricing: Basic, Standard and Premium are billed monthly in Canadian dollars (CAD) at the prices shown on the Site. Add-ons (e.g. FrontOffice) are billed as described at checkout.
- Payment: processed by Stripe. By subscribing you authorize recurring charges until you cancel.
- Auto-renewal & cancellation: subscriptions renew automatically each billing period. You may cancel anytime; cancellation takes effect at the end of the current period and stops future charges.
- Free pilot: a 14-day pilot on one real project may be offered; we may modify or end pilots at our discretion.
- Money-back: a 30-day money-back guarantee applies to first-time paid subscriptions as described on the Site.
- Taxes: prices exclude applicable taxes unless stated. Setup fees, if any, are as described at purchase.
4. Your content & license
You retain all rights to the documents and data you submit ("Customer Content"). You grant us a limited license to host, process and use Customer Content solely to provide and improve the Service for you, including processing by the AI providers described in our Privacy Policy. You represent that you have the rights to submit the Customer Content and that doing so does not violate any law or third-party rights.
5. Acceptable use
You agree not to misuse the Service, including: reverse-engineering or attempting to extract our software, models, prompts or methods; reselling or providing the Service to third parties without authorization; uploading unlawful content or content you lack rights to; attempting to breach security or isolation; or using the Service to build a competing product.
6. Our intellectual property
The Service, including its software, the underlying engine, models, design and content (excluding Customer Content), is owned by us and our licensors and is protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.
7. Confidentiality
We treat your Customer Content as confidential and will not disclose it except as needed to provide the Service or as required by law. Each customer's data is isolated from others.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.
9. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
10. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your Customer Content, your use of the Service, or your violation of these Terms or applicable law.
11. Termination
You may stop using the Service and cancel at any time. We may suspend or terminate access for breach of these Terms or to protect the Service. On termination, your right to use the Service ends; sections that by their nature should survive will survive.
12. Governing law
These Terms are governed by the laws of the Province of [Province] and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. The courts located in [Province] have exclusive jurisdiction, except where prohibited by law.
13. Changes
We may update these Terms; we will post the new effective date and, for material changes, provide notice as required. Continued use after changes means you accept them.
14. Contact
pfitztech@gmail.com · IntelMS, [mailing address], [Province], Canada.