FrontOffice is the IntelMS add-on that handles the business around the jobs: it answers new leads in minutes, drafts quotes in your voice, chases unpaid invoices, books work into the right day, and keeps a clean record of every client — drafts by default, you approve every send.
Same login, same bill as your IntelMS plan · Drafts by default — nothing risky is ever auto-sent · Your inbox and data stay yours
Hi Dave — thanks for reaching out. Happy to take a look at the 3-bay shop. To get you an accurate number I just need a couple of things: rough square footage, is the panel already in, and how many data drops per bay? I've got Tuesday or Wednesday afternoon open this week for a site visit — want me to hold one?
Scored the lead (high-ticket, in-area), pulled your intake questions, proposed two days clustered with an existing nearby job, and logged it to your job board — no total committed.
Safe category — drafted for one-tap send No price committed
It never quotes a fixed total, never emails a disputed contact, and escalates anything contractual to you.
Leads go cold while you're on a ladder. Quotes wait days. Invoices age out. Nobody chases the follow-up. The back office is where small builders quietly leak money — and it's exactly the work an agent does well, safely, with you approving every send.
She reads every new lead, drafts the reply in your voice, prepares the quote, and lines up the follow-ups — then hands each one to you to approve. The work of an office manager on every job, at a fraction of the cost.
The same draft-by-default safety you trust in BuildAnswer, now pointed at your inbox, quotes, and cash.
Every new enquiry is read, scored, and answered with a drafted reply in minutes — so you're the first call back, not the fifth.
Drafts estimates from your locked rate card and materials list, validates the config, and never commits a fixed total. You review and send.
Matches payments to invoices, then runs a polite, verify-first reminder ladder on what's genuinely unpaid — drafts only, never a paid invoice.
Proposes job times clustered by area and concentrated on your best days to cut windshield time and protect margin.
Files every thread and attachment per client automatically, so nothing slips and history is one search away.
Drafts on-brand posts from your finished jobs and asks happy customers for reviews — recency that builds your local reputation.
Prices, complaints, disputes, anything legal — always escalated to you. A pre-send gate downgrades anything risky to a draft.
A calendar popup each morning and evening: today's jobs, what needs you, stale quotes, and what's owed — the day on one screen.
Pairs with BuildAnswer so the same business gets project answers and a run office under one IntelMS roof.
A short onboarding questionnaire captures your rates, services, voice, service area, and the contacts to never email.
Your answers become your private config. The engine becomes your front office — your rates, your voice, your rules.
For the first days it only drafts. You review the digests and tune the voice until it sounds exactly like you.
Flip on auto-send for safe replies only (FAQs, scheduling, thank-yous). Everything else stays a draft you approve.
One recovered lead a month more than covers it. Run FrontOffice on its own, or add it to any IntelMS plan and save $50/mo.
FrontOffice on its own — no other plan required.
Add FrontOffice to any IntelMS plan (Basic / Standard / Premium).
We run it for you — setup, tuning, monthly review.
14-day draft-only pilot · 30-day money-back guarantee · Cancel anytime. Prices in CAD.
Add FrontOffice to your IntelMS plan and let it answer your next lead before your coffee's cold — drafted, in your voice, for your approval.
Get FrontOfficeYes. FrontOffice is available standalone at $349/mo. If you also use BuildAnswer (or add it), you get FrontOffice for $199/mo — $150/mo off — on one login and one bill.
Only the safe ones, and only after you turn that on. By default everything is a draft you approve. FAQs, scheduling proposals, booking confirmations and thank-yous can auto-send once you're comfortable; anything involving a price, a complaint, or a dispute always waits for you.
No. It drafts quotes from your rate card and materials list, but it never sends a fixed total — that's always your call. Jobs above your multi-day threshold are flagged to you as a management quote.
Yes. The engine is configured from your business — your rates, services, voice and rules — so it fits electricians, HVAC, plumbing, low-voltage, and other home-service trades just as well.
Usually a few days. We configure it from your onboarding answers, run a draft-only pilot so you can tune the voice, then go live on your terms.
No. Your configuration and data stay yours and isolated, the same isolation principle the core IntelMS platform is built on.